Shipping policy
Thank you for shopping with Hindustan Pharma. This policy outlines how we process, ship, and deliver your orders.
Shipping Coverage
We currently ship only within India. We do not offer international shipping at this time.
Shipping Cost
We offer free shipping on all orders, with no minimum order value required.
Order Processing Time
All orders are processed within 1–2 business days of being placed (excluding weekends and public holidays). Orders placed during sales, promotions, or high-demand periods may experience slight processing delays — we'll notify you if this happens.
Delivery Timelines
Once your order is shipped, delivery typically takes [3–7 business days], depending on your location within India. Delivery times may vary for remote or non-serviceable pin codes.
Order Tracking
Once your order ships, you will receive a tracking number via email/SMS so you can monitor your shipment's progress in real time. You can also check your order status by logging into your account on our Site.
Delays
While we strive to meet the timelines above, delays may occasionally occur due to courier logistics, weather conditions, regional restrictions, or other circumstances beyond our control. We appreciate your patience and will keep you informed if your order is significantly delayed.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for delays or non-delivery caused by incomplete or incorrect address details provided by the customer. If you notice an error, contact us immediately at [support email] before your order ships.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order number and photos (if applicable), and we'll resolve it promptly in line with our [Refund Policy].
Order Confirmation
You will receive an order confirmation email immediately after placing your order, followed by a shipping confirmation email with tracking details once it's dispatched.
Contact Us
For any shipping-related questions, reach out to us at:
📧 Vediccure4@gmail.com
📞 +91 9650300107